SMS Terms & Conditions

1. About This Program

VansKing Rentals ("we," "our," or "us") operates a text messaging program for customers and prospective customers of our cargo van rental service. Messages are sent from (954) 250-8066. These SMS Terms & Conditions govern that program and are in addition to our Terms of Service and Privacy Policy.

2. How You Opt In

You can join the program in any of these ways:

• Checking one or both of the SMS consent boxes on the quote request form at vanskingrentals.com/contact or on our home page
• Giving verbal or written consent to a member of our team while arranging a rental
• Texting us first at (954) 250-8066

Consent is never a condition of renting a vehicle or of any other purchase. The two consent boxes on our form are optional and independent: one covers messages about your rental, the other covers marketing messages. You may check either, both, or neither, and we will still respond to your request by phone or email.

When you consent through the form we record the date and time, the phone number, the exact consent wording shown to you, and the IP address and browser used, so that your consent can be verified later.

3. What We Send and How Often

Rental (transactional) messages — quote replies, booking confirmations, pickup and return reminders, e-signature requests, payment and authorization links, and rental status updates. Message frequency varies by rental; typically 2–10 messages per rental.

Marketing (promotional) messages — special offers, discounts, seasonal rates and new-service announcements, sent only if you consented to marketing specifically. Message frequency varies; up to 4 messages per month.

Messages may be sent using an automatic telephone dialing system. We do not sell or rent your phone number, and we do not send messages on behalf of third parties.

4. Message and Data Rates

Message and data rates may apply. Your mobile carrier, not us, charges for messages you send and receive. Check your plan if you are unsure of the cost. Carriers are not liable for delayed or undelivered messages.

5. How to Opt Out

Reply STOP, STOPALL, UNSUBSCRIBE, OPTOUT, CANCEL, END, REVOKE, QUIT to any message to stop receiving texts from us. We will send one final confirmation message and then no further texts.

You can also opt out by calling (954) 250-8066 and asking us to stop texting you. Either way, we add your number to our suppression list.

Opting out of marketing messages does not cancel a rental, and opting out of all messages does not cancel a rental — but if you stop all texts we will contact you about your rental by phone or email instead.

6. How to Get Help

Reply HELP or INFO to any message for support information, or contact us directly at (954) 250-8066.

7. How to Opt Back In

If you change your mind, reply START, YES, UNSTOP from the same number, or ask us to re-enable messages when you call.

8. Devices and Carriers

The program is available on most US mobile carriers. Carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed. Some messages may be delivered as RCS (rich chat) rather than SMS where your device and carrier support it; the same consent, frequency and opt-out terms apply either way.

9. Privacy

Your phone number, consent record and message history are handled as described in our Privacy Policy. We share your number with our messaging provider (Twilio) solely to deliver these messages, and we do not sell it.

10. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. We will post the updated version on this page and change the "Last Updated" date. Material changes to what we send or how often will be communicated before they take effect.

11. Contact Us

Questions about our text messaging program:

VansKing Rentals

Phone: (954) 250-8066

Address: 421 S Dixie Hwy E, Pompano Beach, FL 33060