Privacy Policy

1. Introduction

VansKing Rentals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, business name, email address, phone number, and mailing address
• Rental Information: Rental dates, vehicle preferences, intended use, and payment information
• Technical Information: IP address, browser type, device information, and website usage data
• Communication Data: Records of correspondence, including emails, phone calls, and form submissions

3. How We Use Your Information

We use the information we collect to:

• Process and manage your rental requests and reservations
• Communicate with you about your rental, including confirmations, updates, and customer service
• Send you marketing communications (with your consent) about our services, promotions, and special offers
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our legal rights
• Prevent fraud and ensure the security of our services

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our business (e.g., payment processors, email services, analytics providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our customers or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. We also use Google reCAPTCHA to protect our forms from spam and abuse.

8. Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: